Privacy Policy
How we collect, use, and protect your personal information.
01 Overview
New York Publish Center ("we," "us," or "our") operates the website nypublishcenter.com and provides professional book publishing services. We are committed to protecting the personal information of our clients, website visitors, and partners.
This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information. By using our website or services, you agree to the practices described in this policy.
We do not sell, rent, or trade your personal information to third-party marketers under any circumstances.
02 Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information You Provide
- Contact details — name, email address, and phone number submitted via our contact or quote forms.
- Project information — details about your book project, manuscript content, publishing goals, and any files you voluntarily share with us.
- Payment information — billing details processed securely through our payment processor. We do not store full card numbers.
- Communications — emails, messages, or other correspondence you send to us.
Information Collected Automatically
- Usage data — pages visited, time spent, clicks, and navigation paths within our site.
- Device & browser data — IP address, browser type, operating system, and screen resolution.
- Referral data — the URL of the page that referred you to our site.
- Cookies — small data files stored on your device (see the Cookies section below).
03 How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide you with a free project consultation and written proposal.
- To deliver the publishing services you have contracted with us.
- To process payments and send invoices and receipts.
- To send project updates, milestone notifications, and deliverable files relevant to your active project.
- To send marketing communications if you have opted in — you may unsubscribe at any time.
- To improve our website, services, and internal workflows.
- To comply with applicable laws and protect the rights and safety of our clients and staff.
We will never use your manuscript content or creative work for any purpose other than delivering the service you have engaged us to perform.
05 Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyse site usage. The types of cookies we use include:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function correctly (e.g., session management, form security tokens). | Session |
| Analytics | Help us understand how visitors interact with our site (e.g., Google Analytics). | Up to 2 years |
| Functional | Remember your preferences (e.g., language, previously viewed pages). | Up to 1 year |
| Marketing | Used to serve relevant advertisements if you have opted in. | Up to 90 days |
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
06 Data Security
We implement industry-standard security measures to protect your personal data, including:
- SSL/TLS encryption for all data transmitted to and from our website.
- Secure, access-controlled servers for data storage.
- Regular security audits and vulnerability assessments.
- Staff training on data protection and confidentiality obligations.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights or freedoms, we will notify you as required by applicable law.
07 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law:
- Active clients — data retained for the duration of the project and for 5 years thereafter for contractual and legal record-keeping purposes.
- Enquiries that did not result in a project — contact data retained for up to 12 months, then securely deleted.
- Marketing contacts — retained until you unsubscribe or request deletion.
- Financial records — retained for a minimum of 7 years in compliance with tax and accounting regulations.
08 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that we correct inaccurate or incomplete data.
- Deletion — request that we delete your personal data ("right to be forgotten"), subject to legal retention requirements.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Withdrawal of consent — withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email us at privacy@nypublishcenter.com. We will respond within 30 days.
09 Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete that information.
10 Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated "Last Updated" date. For material changes, we will notify active clients by email. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
11 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact our Data Protection team: